SAP Knowledge Base Article - Public

3527163 - Data Viewing in Full Profile of the Latest People Profile FAQ

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

  • SAP SuccessFactors Employee Profile - Latest People Profile
  • SAP SuccessFactors Employee Central

Resolution

Rollout Strategy

Refer Latest People Profile Experience & Rollout Strategy

  • Profile Preview & Spotlight are universal from 1H 2025 release
  • Full Profile is planned to be universal in stagged manner.
    • 1H 2025:
      • Profile Preview & Spotlight (universal)
      • Full Profile View (opt-in), EC HRIS/standard and custom MDF/Background Elements Edit & History (where applicable) remains in legacy Profile design.
    • 2H 2025:
      • Full Profile View (opt-out)*
      • Full Profile EC EDIT /History Experience (opt- in):*
        • All EC HRIS-based elements with the exception of Compensation Information
        • Note: not yet supported EC entities as well as standard and custom MDF Edit & History (where applicable) remains in legacy Profile design
      • Background Element Edit (universal)*  
      • Full Profile Trend/Succession Add/Edit (previously no Add/Edit support) (universal)*
      • Refer details about plans in the table present in the blog Latest People Profile Experience & Rollout Strategy
    • 1H 2026*:
      • Full Profile View (universal)*
      • Full Profile EC EDIT /History Experience (opt- in):*
        • All EC HRIS-based elements including Compensation Information
        • Selected custom MDF/MDF-based standard elements without UIC rules
        • Note: remaining not yet supported MDF elements in legacy Profile design.
    • 2H 2026*:
      • Full Profile EC EDIT /History Experience for all EC HRIS-based (opt-out)*
      • Please stay tuned for further detail about MDF.
    • 1H 2027*:
      • Full Profile EC EDIT /History Experience for all EC HRIS-based (universal)* 
      • Please stay tuned for further detail about MDF.

    As typical of any roadmap item, the information stated above is based on current information, may be changed by SAP at any time without notice, and should not influence your future purchasing decisions. Please subscribe to this blog to stay up to date.

    Note: The latest People Profile mobile experience is similar to the web experience. Most content and functionality of the latest experience is available on both web and native mobile applications. Detailed documentation will provide any functional differences between the platforms.

    Documentations

    Known Issues/Limitations

    Description

                                

    Documentation for details

                                

    Fields are no longer editable for Employee Information on the latest Employee Profile

                            

    Badges card is not available in Full Profile of Latest People Profile.

              
              

    Some Background elements are available in Legacy Configure People Profile but not available in Latest Configure People Profile

            
      

    Amount and Percentage fields are visible in Recurring Pay Component and One-Time Payment portlets in View mode in Full Profile; however these fields are neither visible in Edit mode nor enabled in BCUI

      
    • This is an expected behavior. The field 'value' in BCUI captures both Amount and Percentage, however on the UI, for a better user experience, we have two labels Amount and Percentage. For view use case, both fields are displayed. For Amount based Pay components, Amount field has a value and Percentage is blank. For Percentage based Pay components, Amount field stores the value (copied from another standard field 'Calculated Amount' and Percentage field capture the percentage value. Currently, Full Profile is not supported in Edit mode, hence it follows legacy People Profile behavior. 
    • Refer handbook: Enhancements to Employee Central on the Latest People Profile
      

    Pencil icon is not available for One-Time Deduction portlet in Full Profile, however it's available in legacy People Profile

    Where do I see the % of finished profile (finish your profile)  in Full Profile?

    Full Profile does not support Custom MDF UIs that include Collapsible sections. Even if the UI is added in Configure Latest People Profile, the card is not displayed. Will Custom MDF UIs with Collapsible sections be supported in future?

    This feature is currently unavailable. There is no plan to implement it because we want to adhere to the Latest People Profile design pattern.

    Can we remove Phone / Email icon if we don't need it?

    We cannot remove Phone/Email, but it can be hidden with RBP configuration.

    For Contingent Workers, the label 'Contingent Worker' is shows as green in Full Profile (and Preview/spotlight), but in Org chart, it is displayed as purple color.

    This is currently expected behavior.

    After pinning the header in Job Information, section titles (for example, Organization Information, Job Information) float and overlap the pinned header details (user name, job title, effective date) while scrolling.

     

    The solution of this issue is currently under investigation. Please follow this KBA 3745978 -section titles overlap pinned header when scrolling in job information history and other views in latest people profile

    When using a deep link in the Latest People Profile, the system displays all categories, whereas in the Legacy People Profile only a single block is displayed


    This behavior is expected in the Latest People Profile. Please follow the KBA 3442866 -Deeplink shows all categories unlike Legacy People Profile

    Frequently Asked Questions (FAQs)

    QuestionAnswer
    Can custom cards be added/deleted custom cards in a category in Full Profile?
    1. Navigate to Admin Tools -> Configure Latest People Profile
    2. You can add/create/delete custom cards in a the category.

    Refer Handbook: Configuring Categories and Cards in Full Profile

    Can cards be moved from one category to another category in Full Profile? For Example: Move the Advances card from Compensation category to Benefit category
    • Only custom cards can be moved from custom categories to standard categories.
    • Standard cards can only be reordered within standard categories, they cannot be moved from standard category to another category.
    Is there a limit on how many cards can be added to each category in Full Profile via Configure Latest People Profile?
    Is there a limit on how many categories can be added to Full Profile via Configure Latest People Profile?
    • You can add up to 20 custom categories.
    Can a category/categories be hidden using Role Based Permission(RBP)? For Example: Time Management category needs to be hidden for certain employees.
    Why are the External code of Position, Company, Department and other objects etc. not displayed in View mode of Job Information? Similarly, external codes of Foundation objects like Pay Component is not displayed in Compensation Information, 
    • In the latest People Profile, external codes for Foundation Objects, Generic Objects, and picklist option IDs can be displayed. But these external codes are not shown by default. It is possible to show the same for more information, see Configuring General Settings for the Latest People Profile
    There is no People Picker option to search for inactive users i.e 'Include inactive users in search' checkbox is no longer present in Latest People Profile
    • In the latest experience, the People Picker is no longer available but you can instead use the Global Header search, which provides the same functionality. (Refer Differences Between Legacy and Latest People Profile).
    • Configuration requirements to use Global Header to search for inactive users:
      • Manage Permission Role -> Administrator Permissions > Manage Hires >  Include Inactive Employees in the search, and
      • In Company System and Logo Settings > Enable the switch "Show inactive user in people search (requires Role-based Permissions)".
    How to update Username in the Full Profile of Latest People Profile?
    • With Full Profile of Latest People Profile, the username can be edited in the UI if Custom User Information card configured in Configure latest people profile. It should be updated via import only. 
      • Refer handbook User Data in People Profile ("All fields are not editable for all users. For Employee Central customers, the HRIS fields are updated by the HRIS sync process, and the non-HRIS fields can be updated through Import Employee Data admin tool. Non-Employee Central customers can modify the field value through Employee Import admin tool")
    How to show login name in the Full Profile of Latest People Profile?
    1. Navigate to Manage Permission Role > User Permission > Account Data > Enable 'Login Name' permission.
    2. Disable the setting Admin Tools > Platform Feature Settings > Hide Usernames in the UI.
    How to change labels of standard Categories? 
    • Latest People Profile Standard categories can be renamed via Admin Center -> Configure Latest People profile.
    How to hide the categories for employees in Full Profile of Latest People Profile. (Example: Compensation, Time management, custom categories for custom background elements etc.)?
    • It is now possible to define which role should be able to see the cards.
      1. Navigate to Admin Center > Configure Latest People Profile > Find the desired card and click on Pencil.
      2. Specify which user roles can access the category.
      3. Refer handbook: Managing Access Control for Full Profile Categories
    Will 'User Information' block be migrated in Full Profile of Latest People Profile?
    • Yes, all Live Profile User Information blocks with fields will be migrated as User Information cards on Full Profile.
    • These custom cards are grouped into custom categories on Full Profile, following the layout of the legacy experience.
    • Block titles will be migrated as card titles.
    • Note: If the latest Full Profile was once enabled and configured in your system, the last modified configurations will be overwritten by the migrated configurations.
    • Refer handbook: Migration of People Profile Configurations
    Is Pixel Perfect Talent Cards (PPTC) supported in Latest People Profile?
    Is mini org chart supported in Latest People Profile?
    • Mini org chart is no longer supported in Latest People Profile
    • However, you can access the Org Chart from the Profile Preview and a Spotlight card called 'Reporting Line', which provides similar functionality in the latest experience.
    • Refer handbook: Spotlight of the Latest People Profile
    Why is Payment Information and Work Order not visible in Full Profile though they are configured in Configure People Profile and permissions are granted?
    • Configure the Default Screen for MDF objects in Configure Object Definition for the objects to appear in Full Profile. You do not have an option for selecting MDF Screen ID for MDF blocks in Configure Latest People Profile tool like you used to have in Configure People Profile tool.
    • Also, run Check Tool for Payment Information / Contingent Worker to ensure there's no configuration issue. 
    How to set the MDF Screen ID in the Configure Latest People Profile?
    • With Latest People Profile, the MDF screen ID should now be defined on the related MDF object in Configure Object Definition > 'Default Screen' field.
    What is the behavior of Out of Office in Latest People Profile?

    Refer KBA 3470397 - Out Of Office Information In Latest People Profile

    Pending workflows are not shown for MDF cards/portlets (Eg: Payment Information)
    • In Manage Permission role -> Miscellaneous Permissions -> For each of the objects, there are two permissions to control the visibility of Pending workflow details:
      • View Pending Approvals
      • Review Pending Approvals
        
    • These permissions are applicable only for the latest People Profile and have no impact in the previous People Profile (PP3) or Manage data page.
    • Refer Handbook MDF Configurations for Latest People Profile
    How to hide cards for Contingent Workers?
    • When you enable the latest Full Profile and review contingent workers' profile, you'll notice some additional cards that weren't previously visible for contingent workers in the legacy People Profile. To restrict access to these extra cards in the latest People Profile, ensure that you configure role-based permissions correctly, with contingent workers as the target population.
    • Refer handbook: Hidden Categories and Cards for Contingent Workers in the Latest People Profile
    'Compensation Information' card is not displaying any details. It shows as 'There's nothing to show yet'.
    Can we remove or hide the pie chart from the Compensation Information Card?
    • Under Configure Latest People Profile -> Select Compensation Category -> Edit Compensation Information Card -> You can select "Hide Pie Chart" option under Visibility of Pie Chart. When turned on, the card shows the top four recurring pay components instead of the pie chart. If no recurring pay components exist, the card shows the top four non-empty, non-dynamic Compensation Information fields.
    • Guide : Display Logic of Employee Central Data Fields on Full Profile

    In Configure Latest People Profile:

    • All cards in a category are unchecked for "Visible on Full Profile" (or no cards are not enabled), but the Category is still shown in employee's Full Profile. OR
    • In Full Profile, category is not visible even though permission is provided and cards are configured with 'Visible on Full Profile".
    • Changes may take up to 1 hour to reflect on the Full Profile when all cards are hidden. After 1 hour, the system will automatically hide the respective category.
    • Similar way If all cards are unchecked for "Visible on Full Profile" and then enabled for the first time, it will take the system 1 hour to reflect the category on the Full Profile.

    Why is Proxy Now link not available under Links in Latest People Profile when you Search for a user > Click on the card icon “Show employee details” > All Actions > Links section? Same Links are available when you load the Full Profile and click on All Actions. 
    • It's working as designed. You can Proxy by clicking on the Profile's icon on top right corner > Proxy Now.
    • Refer handbook: Proxy Access 
    What are included in the Links section in Latest People Profile Profile when you Search for a user > Click on the card icon “Show employee details” > All Actions > Links section? Same Links are available when you load the Full Profile and click on All Actions. 

    The links come from 3 sources: 

    1. The links to navigate to legacy People Profile sections when Full Profile is not enabled. You have headers of each section in legacy People Profile. These are converted to links under Links section.
    2. Pre-defined links according to the enablement of features, such as Org chart, Performance Management, etc.
    3. All the “Employee Profile – Jump To” Menu Location Types configured in Admin Center > Configure Custom Navigation. Please ensure the permissions are set properly here.
    You see "There's nothing to show yet" in a portlet, but when you Edit it/Add details, you see there is already some data. Why?It may be because there is issue with the user's Employment Differentiator. You can run a check in Admin Center > Check Tool > User Management to find if the user has issues with Employment Differentiator. The Check Tool provides a Quick Fix option as well. 
    How to re-arrange or change the order of cards within a category in Full Profile?
    1. Navigate to Admin Tools -> Configure Latest People Profile
    2. You can reorder cards within the same category in standard or custom categories.
    Can individual employees re-order/arrange the cards by default?
    • Only the Admin can reorder the cards. The individual employee cannot reorder the cards. 
    • This is to have consistent experience/views for the employees
    How to define the order of fields in a card? For Example, last name, first name, education fields should be set as default data in the Personal Information card without having to click on view all.
    • You can configure the EC fields via Admin Tools > Manage Business Configuration (BCUI)
    • Depending on the configuration you can control the field display.
    Can the compensation widget be hidden?
    Does something need to be activated in provisioning for all the improvements in Latest People Profile?
    • To make the Allow employees to add name pronunciation audio and Allow employees to add "About Me” videos settings available in the admin tool, you must enable Company Settings Enable Media Service Features (Show Me, About Me, My Name) in Provisioning.
    • Refer handbook: Configuring General Settings for the Latest People Profile
    What is the difference between (Past)Inactive and Inactive?
    • (Inactive) :  Shown for non-EC customers.
    • (Past) Inactive: Shown for EC customers.
    What is the maximum number of badges supported per instance?Currently 20 different badge types are supported.
    Is it possible to use Configuration Transport Center (CTC) for transporting the setup of the Latest People Profile?Transport People Profile configurations via CTC is supported from 1H 2025 Release. 
    Is deep link supported in Full Profile?
    Is it possible to show User ID anywhere in the new People Profile?
    Is there any way to show the Employee Profile fields?
    Country flag is no longer shown in Full Profile.
    • This is expected behavior in Full profile of Latest People Profile.
    • This will not impact the Legacy full Profile
    Is field masking supported in Employee Central Full Profile (Mobile)?
    • In our current mobile apps, field masking is available for all HRIS entities, with the exception of the following:
      • Compensation Information cards
      • URLs to social accounts
    • Refer handbook: Notable Differences in Existing Features
      How to check the ids for categories and cards?
      1. Navigate to Configure Latest People Profile > Full Profile.
      2. Click on any Category > The category id and card ids are displayed.
      Dependents card has no pencil icon or edit option.This is expected behavior of latest people profile. Please check more information on: 3603784 - Dependents card has no pencil icon in Latest People Profile - Employee Profile
      What cards in Full Profile are supported in SuccessFactors Mobile app? 
      Cards not supported for Contingent Worker still appears for Contingent Worker in Latest People Profile

      Currently there are some portets/cards that are not supported for Contingent Worker which will appear in Latest People Profile despite not been supported or despite configurations or permissions. This will be redesigned in future releases for Latest People Profile.

      Please check following KBA for more information about restriction on additional portlet/cards for contingent worker and behaviors: 3536987 - How to restrict additional Cards in contingent worker profile in Full People Profile 

      How to disable Self Description?

      You can now deactivate the self-description feature in the Configure Latest People Profile admin tool. This prevents employees from writing and displaying their self-descriptions on Profile Preview. By default, the setting Enable self-description is on. For more information, see Configuring General Settings for the Latest People Profile.

      Is report count visible for managers like it’s visible in legacy People Profile? or

      Can we identify in Profile Preview who is a manager or not? 

      On a manager's Profile Preview, you can now view the number of employees who directly report to the manager and the size of the manager's team. This helps you quickly identify that it's a manager's profile, see Profile Preview of the Latest People Profile 

      Can we have different config UI than already defined UI in Object Definition?

      It will no longer be possible to use a different Configurable UI for different usages. The Configurable UI needs to be attached as default screen on the object definition and that will be used for Platest people profile. 

      Why you do not see "Competencies" after Enabling Latest People Profile?


      Competencies is available in Spotlight, so the card will not appear in Latest People Profile as a 
      Blocks in Legacy People Profile and Cards in Latest People Profile

      How to hide sections from 'Employee Information' card's view all page?

      What is "Enable the latest Viewing, Editing, and History UI on Full Profile ‎(With Non-Configurable UI)‎" under payment information or one time deduction, Recurring Deduction and Advance card?

      You can enable this option to display and edit the card using the Latest People Profile UI. We recommend enabling this option for any new cards you add. For existing cards, keep this option disabled. If you enable this option, the specific card switches to the Latest People Profile UI for viewing and editing. However, other pages in the system, such as workflow approval pages will continue to use the existing Configurable UI. For more details, see "MDF Configurations for Latest People Profile".

      Why Termination Detail shows in seperate card in latest people profile?

      With the 1H 2026 release, termination details are now shown on the card. Prior to this release, these details were available only through the View All option in Employment Details.

      Can we export People profile in PDF?

      This feature is no more supported in Latest People profile 

      Unsupported Features in Latest People Profile

      Field Visibility is not consistent in Payment Information Portlet after Enabling Latest People Profile

      3731145 - Field Visibility is not Consistent in Payment Information Portlet after Enabling Latest People Profile

      During 1H 2026 release a Job will run to migrate your Categories roles to Role-based permission model in case Categories target roles assignments were defined prior 1H 2026 in your instance. 

      3730129- Categories to Role-based Permission migration - 1H 2026

      FAQ - Additional Information

      Q) Where can I get information on this from the Guide?

      A) Configuring People Profile Guide:Differences Between Legacy and Latest People Profile

           For new release regarding PPX see guide: see chapter: Enhancements to Admin Tool for Latest People Profile 

      See Also

      • 3467734 - Spotlight and Profile Preview in Latest People Profile 
      • 3664302 - Latest People Profile Edit and History Known Issues
      • 3527163 - Data Viewing in Full Profile of the Latest People Profile FAQ - 2H 2025 
      • 3529489 - Employee Information Fields Non-Editable in Latest People Profile
      • 3665460 - MDF child objects displays inconsistent titles between Legacy and Latest People Profile in SuccessFactors 
      • 3674131 - Custom fields not showing up in address information on the Latest People Profile
      • 3673679 - Latest Editing and History UI HRIS job information permission(s) not respected – 2H2025 
      • 3622742 - Custom MDF portlet created in Latest people profile is not visible in old people profile 
      • 3637386 - Behavior of Group feature for MDF UI screen in Latest People Profile 
      • 3563023 - Custom MDF Object cannot be added on the Configure People Profile after enabling the Latest People Profile 
      • 3666411 - System displays Latest People Profile UI instead of People Profile for employee profiles -2H 2025 
      • 3467734 - Spotlight and Profile Preview in Latest People Profile - 2H 2025 
      • 3671975 - How permissions works in Latest People Profile - Employee Profile 
      • 3534544 - In the Latest People Profile Status label under Employee information showing as "No" instead of "Inactive" - 2H 2024

      Keywords

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      Product

      SAP SuccessFactors Employee Central 2511 ; SAP SuccessFactors Employee Central 2605