SAP Knowledge Base Article - Public

3527163 - Full Profile of the Latest People Profile FAQ - 1H 2025

Symptom

  • The new people profile experience can be enabled via Company System and Logo Settings -> Enable Full Profile for the Latest People Profile. 
  • Full Profile consolidates all kinds of data for an employee in one single place and enables various user roles, such as employees, managers, and HR administrators, to modify data and understand the implications of the modifications.
  • This article provide information on expected behaviors, limitations and FAQs about this feature.

Environment

  • SAP SuccessFactors Employee Profile - Latest People Profile
  • SAP SuccessFactors Employee Central

Resolution

Rollout Strategy

Refer Latest People Profile Experience & Rollout Strategy

  • Profile Preview & Spotlight are universal from 1H 2025 release
  • Full Profile is planned to be universal in stagged manner. 
    • 1H 2025:
      • Profile Preview and Spotlight(Universal)
      • Full Profile View(opt-in), Edit and history remains in legacy Profile design(PP3)
    • 2H 2025*:
      • Full Profile View(Opt-out)*
      • Full Profile selected Edit & selected history(opt-in)*
    • 1H 2026*:
      • Full Profile View(Universal)*
      • Full Profile selected Edit & selected History (opt-out)*
    • Beyond 1H 2026
      • Finish Edit & History
      • Actions

* As typical of any roadmap item, the information stated above is based on current information, may be changed by SAP at any time without notice, and should not influence your future purchasing decisions. Please confirm the same with each release What's New Viewer Document.

Documentations

Known Issues/Limitations

Description

                            

Documentation for details

                            

Fields are no longer editable for Employee Information on the latest Employee Profile

                        
3529489 - PPX-Fields are no longer editable for Employee Information on the latest Employee Profile

In Job Information, the 'Work Schedule' field do not have the 'details' link beside it.

          
3535996 - In Latest People Profile, The Work Schedule Details Link is Missing in Job information

Badges card is not available in Full Profile of Latest People Profile.

          
          

Some Background elements are available in Legacy Configure People Profile but not available in Latest Configure People Profile

        
  

Amount and Percentage fields are visible in Recurring Pay Component and One-Time Payment portlets in View mode in Full Profile; however these fields are neither visible in Edit mode nor enabled in BCUI

  
  • This is an expected behavior. The field 'value' in BCUI captures both Amount and Percentage, however on the UI, for a better user experience, we have two labels Amount and Percentage. For view use case, both fields are displayed. For Amount based Pay components, Amount field has a value and Percentage is blank. For Percentage based Pay components, Amount field stores the value (copied from another standard field 'Calculated Amount' and Percentage field capture the percentage value. Currently, Full Profile is not supported in Edit mode, hence it follows legacy People Profile behavior. 
  • Refer handbook: Enhancements to Employee Central on the Latest People Profile
  

Pencil icon is not available for One-Time Deduction portlet in Full Profile, however it's available in legacy People Profile

 How to disable Self Description?

  • This is currently not supported to disable self description.
  • It is planned for 2H 2025 release, however it’s not yet confirmed.

Where do I see the % of finished profile (finish your profile)  in Full Profile?

Can we identify in Profile Preview who is a manager or not? 

Currently this feature is unavailable. In future, SAP plans to provide the count of direct reports, however we still don’t have the roll out plan available. We’ll update this article once we have more details in this regard.

Is report count visible for managers like it’s visible in legacy People Profile?

Currently this feature is unavailable. In future, SAP plans to provide the report count for managers, however we still don’t have the roll out plan available. We’ll update this article once we have more details in this regard.

Full Profile does not support Custom MDF UIs that include Collapsible sections. Even if the UI is added in Configure Latest People Profile, the card is not displayed. Will Custom MDF UIs with Collapsible sections be supported in future?

This feature is currently unavailable. There is no plan to implement it because we want to adhere to the Latest People Profile design pattern.

Can we remove Phone / Email icon if we don't need it?

We cannot remove Phone/Email, but it can be hidden with RBP configuration.

Is there any option to display Country information other than renaming Location name?

We plan to provide custom field support with Profile Preview in the future which can be used for this purpose, however it’s not yet confirmed. We’ll update this article once we have more details in this regard.

For Contingent Workers, the label 'Contingent Worker' is shows as green in Full Profile (and Preview/spotlight), but in Org chart, it is displayed as purple color.

  • This is currently expected behavior.

Inactive employment status is not displayed for Contingent workers.

Frequently Asked Questions (FAQs)

QuestionAnswer
Can custom cards be added/deleted custom cards in a category in Full Profile?
  1. Navigate to Admin Tools -> Configure Latest People Profile
  2. You can add/create/delete custom cards in a the category.

Refer Handbook: Configuring Categories and Cards in Full Profile

Can cards be moved from one category to another category in Full Profile? For Example: Move the Advances card from Compensation category to Benefit category
  • Only custom cards can be moved from custom categories to standard categories.
  • Standard cards can only be reordered within standard categories, they cannot be moved from standard category to another category.
Is there a limit on how many cards can be added to each category in Full Profile via Configure Latest People Profile?
Is there a limit on how many categories can be added to Full Profile via Configure Latest People Profile?
  • You can add up to 20 custom categories.
Can a category/categories be hidden using Role Based Permission(RBP)? For Example: Time Management category needs to be hidden for certain employees.
Can a card be hidden using Role Based Permission(RBP)? For Example: Hide Personal Information card from Personal Data category for certain employees.
  • You cannot hide the cards for a certain population/employees, but:
    • Cards within a category can either be hidden for everyone via Configure Latest People Profile -> unselect 'Visible on Full profile' OR 
    • You can hide certain data in the cards using RBP permissions via Admin Tools -> Manage Permission Role
  • Refer handbook: Showing or Hiding Full Profile Cards
Why are the External code of Position, Company, Department and other objects etc. not displayed in View mode of Job Information? Similarly, external codes of Foundation objects like Pay Component is not displayed in Compensation Information, 
There is no People Picker option to search for inactive users i.e 'Include inactive users in search' checkbox is no longer present in Latest People Profile
  • In the latest experience, the People Picker is no longer available but you can instead use the Global Header search, which provides the same functionality. (Refer Differences Between Legacy and Latest People Profile).
  • Configuration requirements to use Global Header to search for inactive users:
    • Manage Permission Role -> Administrator Permissions > Manage Hires >  Include Inactive Employees in the search, and
    • In Company System and Logo Settings > Enable the switch "Show inactive user in people search (requires Role-based Permissions)".
How to update Username in the Full Profile of Latest People Profile?
  • With Full Profile of Latest People Profile, the username cannot be edited in the UI. It should be updated via import only. 
    • Refer handbook User Data in People Profile ("All fields are not editable for all users. For Employee Central customers, the HRIS fields are updated by the HRIS sync process, and the non-HRIS fields can be updated through Import Employee Data admin tool. Non-Employee Central customers can modify the field value through Employee Import admin tool")
How to show login name in the Full Profile of Latest People Profile?
  1. Navigate to Manage Permission Role > User Permission > Account Data > Enable 'Login Name' permission.
  2. Disable the setting Admin Tools > Platform Feature Settings > Hide Usernames in the UI.
How to change labels of standard Categories? 
  • Latest People Profile Standard categories can be renamed via Admin Center -> Configure Latest People profile.
How to hide the categories for employees in Full Profile of Latest People Profile. (Example: Compensation, Time management, custom categories for custom background elements etc.)?
  • With 1H 2025, it is now possible to define which role should be able to see the cards.
    1. Navigate to Admin Center > Configure Latest People Profile > Find the desired card and click on Pencil.
    2. Specify which user roles can access the category.
    3. Refer handbook: Defining Target Roles for a Full Profile Category
Will 'User Information' block be migrated in Full Profile of Latest People Profile?
  • Yes, all Live Profile User Information blocks with fields will be migrated as User Information cards on Full Profile.
  • These custom cards are grouped into custom categories on Full Profile, following the layout of the legacy experience.
  • Block titles will be migrated as card titles.
  • Note: If the latest Full Profile was once enabled and configured in your system, the last modified configurations will be overwritten by the migrated configurations.
  • Refer handbook: Migration of People Profile Configurations
Is Pixel Perfect Talent Cards (PPTC) supported in Latest People Profile?
Is mini org chart supported in Latest People Profile?
  • Mini org chart is no longer supported in Latest People Profile
  • However, you can access the Org Chart from the Profile Preview and a Spotlight card called 'Reporting Line', which provides similar functionality in the latest experience.
  • Refer handbook: Spotlight of the Latest People Profile
Why is Payment Information and Work Order not visible in Full Profile though they are configured in Configure People Profile and permissions are granted?
  • Configure the Default Screen for MDF objects in Configure Object Definition for the objects to appear in Full Profile. You do not have an option for selecting MDF Screen ID for MDF blocks in Configure Latest People Profile tool like you used to have in Configure People Profile tool.
  • Also, run Check Tool for Payment Information / Contingent Worker to ensure there's no configuration issue. 
How to set the MDF Screen ID in the Configure Latest People Profile?
  • With Latest People Profile, the MDF screen ID should now be defined on the related MDF object in Configure Object Definition > 'Default Screen' field.
Field(s) are visible in latest People profile even though employee does not have RBP permission to the field(s).
  • If you have the Employee Central HRIS OData API (read-only) administrator permission, then you can view all Employee Central entities on People Profile.
  • If you have both the Employee Central HRIS OData API (editable) administrator permission and the user permission to view an entity, then you can edit the entity on People Profile.
  • Refer KBA: 3594795 - Fields are not respecting RBP permissions in Full Profile - 1H2024
What is the behavior of Out of Office in Latest People Profile?
Pending workflows are not shown for MDF cards/portlets (Eg: Payment Information)
  • In Manage Permission role -> Miscellaneous Permissions -> For each of the objects, there are two permissions to control the visibility of Pending workflow details:
    • View Pending Approvals
    • Review Pending Approvals
      
  • These permissions are applicable only for the latest People Profile and have no impact in the previous People Profile (PP3) or Manage data page.
  • Refer Handbook MDF Configurations for Latest People Profile
How to hide cards for Contingent Workers?
  • When you enable the latest Full Profile and review contingent workers' profile, you'll notice some additional cards that weren't previously visible for contingent workers in the legacy People Profile. To restrict access to these extra cards in the latest People Profile, ensure that you configure role-based permissions correctly, with contingent workers as the target population.
  • Refer handbook: Unsupported Features in Latest People Profile
'Compensation Information' card is not displaying any details. It shows as 'There's nothing to show yet'.

In Configure Latest People Profile:

  • All cards in a category are unchecked for "Visible on Full Profile" (or no cards are not enabled), but the Category is still shown in employee's Full Profile. OR
  • In Full Profile, category is not visible even though permission is provided and cards are configured with 'Visible on Full Profile".
  • Changes may take up to 1 hour to reflect on the Full Profile when all cards are hidden. After 1 hour, the system will automatically hide the respective category.
  • Similar way If all cards are unchecked for "Visible on Full Profile" and then enabled for the first time, it will take the system 1 hour to reflect the category on the Full Profile.

Why is Proxy Now link not available under Links in Latest People Profile when you Search for a user > Click on the card icon “Show employee details” > All Actions > Links section? Same Links are available when you load the Full Profile and click on All Actions. 
  • It's working as designed. You can Proxy by clicking on the Profile's icon on top right corner > Proxy Now.
  • Refer handbook: Proxy Access 
What are included in the Links section in Latest People Profile Profile when you Search for a user > Click on the card icon “Show employee details” > All Actions > Links section? Same Links are available when you load the Full Profile and click on All Actions. 

The links come from 3 sources: 

  1. The links to navigate to legacy People Profile sections when Full Profile is not enabled. You have headers of each section in legacy People Profile. These are converted to links under Links section.
  2. Pre-defined links according to the enablement of features, such as Org chart, Performance Management, etc.
  3. All the “Employee Profile – Jump To” Menu Location Types configured in Admin Center > Configure Custom Navigation. Please ensure the permissions are set properly here.
You see "There's nothing to show yet" in a portlet, but when you Edit it/Add details, you see there is already some data. Why?It may be because there is issue with the user's Employment Differentiator. You can run a check in Admin Center > Check Tool > User Management to find if the user has issues with Employment Differentiator. The Check Tool provides a Quick Fix option as well. 
How to re-arrange or change the order of cards within a category in Full Profile?
  1. Navigate to Admin Tools -> Configure Latest People Profile
  2. You can reorder cards within the same category in standard or custom categories.
Can individual employees re-order/arrange the cards by default?
  • Only the Admin can reorder the cards. The individual employee cannot reorder the cards. 
  • This is to have consistent experience/views for the employees
How to define the order of fields in a card? For Example, last name, first name, education fields should be set as default data in the Personal Information card without having to click on view all.
  • You can configure the EC fields via Admin Tools > Manage Business Configuration (BCUI)
  • Depending on the configuration you can control the field display.
Can the compensation widget be hidden?
Does something need to be activated in provisioning for all the improvements in Latest People Profile?
  • To make the Allow employees to add name pronunciation audio and Allow employees to add "About Me” videos settings available in the admin tool, you must enable Company Settings Enable Media Service Features (Show Me, About Me, My Name) in Provisioning.
  • Refer handbook: Configuring General Settings for the Latest People Profile
What is the difference between (Past)Inactive and Inactive?
  • (Inactive) :  Shown for non-EC customers.
  • (Past) Inactive: Shown for EC customers.
What is the maximum number of badges supported per instance?Currently 20 different badge types are supported.
Is it possible to use Configuration Transport Center (CTC) for transporting the setup of the Latest People Profile?Transport People Profile configurations via CTC is supported in 1H 2025 Release. 
Is deep link supported in Full Profile?
Is it possible to show User ID anywhere in the new People Profile?
Is there any way to show the Employee Profile fields?
We are not enabling Full Profile in 1H 2025, how do you recommend to remove card in Spotlight that we do not wish to have displayed for employees?
  • With 1H 2025 release you can use Configure Latest People Profile, to configure Spotlight and General Settings for the latest People Profile, even if the latest Full Profile is not enabled. 
Country flag is no longer shown in Full Profile.
  • This is expected behavior in Full profile of Latest People Profile.
  • This will not impact the Legacy full Profile
Is field masking supported in Employee Central Full Profile (Web)?
  • Field masking is available for all HRIS entities, with the exception of the following:
    • Compensation Information card: dynamic fields, pie charts, and compensation widgets don't support field masking yet.
    • Employee Information card: field masking is not supported yet.
  • Refer handbook: Notable Differences in Existing Features
Is field masking supported in Employee Central Full Profile (Mobile)?
  • In our current mobile apps, field masking is available for all HRIS entities, with the exception of the following:
    • Dependents and Compensation Information cards
    • Country/region fields
    • Alternative fields
    • Fields of the "User" Data Type, such as the Manager field
    • Combined field values, such as phone numbers
    • Interactive field values, such as email addresses
  • Refer handbook: Notable Differences in Existing Features
    How to check the ids for categories and cards?
    1. Navigate to Configure Latest People Profile > Full Profile.
    2. Click on any Category > The category id and card ids are displayed.
    Dependents block has no pencil or edit option.This is expected behavior of latest people profile. Please check more information on: 3603784 - Dependents card has no pencil icon in Latest People Profile - Employee Profile
    What cards in Full Profile are supported in SuccessFactors Mobile app? 

    See Also

    Keywords

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    Product

    SAP SuccessFactors Employee Central 2411