SAP Knowledge Base Article - Preview

3527295 - Save this Item Option is missing in Outlook Add-In for Contacts

Symptom

  • The Save this Item option is not available for contacts in the Outlook Add-In.
  • The option is available for other objects like Accounts and Opportunities.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Customer, Server-Side Integration for Microsoft Outlook

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Outlook Add-In, Save this Item, Contacts, SSI , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

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