SAP Knowledge Base Article - Public

3527455 - Warning to user when trying to load Required Learning, Important Learning and Invest in Myself

Symptom

When user access the New Learning Experience page the data for Required Learning, Important Learning and Invest in Myself does not load. Warning is displayed for all three:




Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. From BIZX homepage select Learning from the drop down menu
  2. Ensure that New Learning Experience is enabled
  3. Sections all load but warning is displayed for Required Learning, Important Learning and Invest in Myself
  4. "Looks like the data isn’t loading. Some content didn’t load. Please try again later."

Cause

The error points to the absence of the permission 'Access Learning Plan' for the particular user.

Without the 'Access Learning Plan' permission, the user won't be able to access his Learning Plan in New Learning Experience Page.

Resolution

Once the administrator add this permission to the user role, then they will now have access to Required Learning, Important Learning and Invest in Myself as expected.

Note: Add 'Access Learning Plan' under 'Learning', not 'Access Learning Plans' under 'My Team'.

Keywords

Access Learning Plan, Required Learning, Important Learning, Invest in Myself, Looks like the data isn’t loading, Some content didn’t load , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To

Product

SAP SuccessFactors Learning all versions