SAP Knowledge Base Article - Public

3527494 - Importing Learning History error "The entity could not be processed because an E-Signature is required."

Symptom

When importing Learning History the job fails with the error The entity could not be processed because an E-Signature is required.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. System Administration > System Management Tools > Import Data
  2. Select Learning History as the Entity Type
  3. Upload file and Submit
  4. Job fails with the error The entity could not be processed because an E-Signature is required.

Cause

E-Signature is required for the Item completion

Resolution

If an E-Signature is required for the Item completion, then this will have to be manually completed as the records cannot be imported via via Import tool or Connector.

Keywords

learning history, import data, E-Signature, esig, entity could not be processed, E-Signature is required , KBA , LOD-SF-LMS-IMP , Import Data Tool , How To

Product

SAP SuccessFactors Learning all versions