Symptom
When importing Learning History the job fails with the error The entity could not be processed because an E-Signature is required.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- System Administration > System Management Tools > Import Data
- Select Learning History as the Entity Type
- Upload file and Submit
- Job fails with the error The entity could not be processed because an E-Signature is required.
Cause
E-Signature is required for the Item completion
Resolution
If an E-Signature is required for the Item completion, then this will have to be manually completed as the records cannot be imported via via Import tool or Connector.
Keywords
learning history, import data, E-Signature, esig, entity could not be processed, E-Signature is required , KBA , LOD-SF-LMS-IMP , Import Data Tool , How To
Product
SAP SuccessFactors Learning all versions