Symptom
- The redesigned SAP Analytics Cloud Performance OnePager included SAP Cloud Analytics release 2024.19 and 2024.Q4 cannot be opened.
- A 404 "Sorry,we can't find this file." is shown.
- Before the recent update the previous Analytical Application was available.
Environment
- SAP Analytics Cloud(Enterprise) 2024.19 & 2024.Q4
Reproducing the Issue
- Go To Information
- Overview
- Analytical Application wouldn't load at all ,a 404 is shown instead.
Cause
This is a known issue and has been fixed by development.
Resolution
The fix is included in the SAC 2024.21.2 release and later versions.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
Overview, 404, OnePager, QRC4 , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem
Product
SAP Analytics Cloud 1.0