SAP Knowledge Base Article - Public

3527589 - Insurance Auto-enrollment of Dependents

Symptom

  • An issue is encountered when trying to auto-enroll dependents in medical insurance upon hiring.
  • The system is able to auto-enroll employees but not their dependents.
  • Uncertainty exists regarding the functionality of the 'Update Enrolled Dependents' action.

Environment

SAP SuccessFactors Employee Central - Global Benefits ( LOD-SF-EC-GBF)

Reproducing the Issue

  1. Hire a new employee in the system.
  2. Add dependents for the newly hired employee.
  3. Observe that the dependents are not automatically enrolled in medical insurance.

Cause

Automatic dependent enrollment is not supported yet.

Resolution

Once employee got auto enrolled, the user has to add their dependents to his/her enrollment manually.

It needs an enhancement to support dependents auto enrollment.

Keywords

SAP SuccessFactors, Employee Central, auto-enrollment, dependents, eligibility rule, benefit enrollments, master data changes, configuration, rules, parameters. , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions