SAP Knowledge Base Article - Public

3527638 - PPX: Using 'format' property in UI Rule throws 500 internal server error

Symptom

When using "format" property in UI rule for MDF object UI on new people profile experience system throws i500 internal server error in People Profile.

Please check example of configuration throwing error: 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Profile

Cause

This is a known issue for 2H 2024 release.

Resolution

The Engineering Team are investigating the issue. They are currently planning to fix it in 1H 2025 release, however it's not yet confirmed. This KBA will be updated when we have more details about the fix dates or any possible work around.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Keywords

ECT-242721, UI, rule, error, 500, new, people, profile, ppx, payment , custom, mdf, rule, server, KI2411, , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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