SAP Knowledge Base Article - Public

3527661 - Manage Data search for MDF objects not working for non latin letters

Symptom

  • When searching in Manage Data for records with non latin letters the Manage Data does not return results.
  • When searching for records that were saved in Georgian language (for example) the results are not returning.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Manage Data > Search for the record with non latin letters;
  2. The search is not returning results.

Cause

This is the designed behavior and the language used is not supported.

Resolution

Only the supported languages should be used to be able to receive results in Manage Data search. For other search features, like the Global Search or Org chart Search, the behavior can be different.

See Also

SAP SuccessFactors Languages and Locales

Keywords

Languages, non latin letters, georgian, search, manage data , KBA , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , How To

Product

SAP SuccessFactors HCM Core 2405