Symptom
When checking Help Text links the message show all in one paragraph, the system does not separate the lines and keep all in paragraph in new people profile experience:
Legacy People Profile:
New People Profile:
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile
Cause
This is a known behavior for new people profile in 2H 2024 Release.
Resolution
The Engineering Team are investigating the issue. They are currently planning to fix it in 1H 2025 release, however it's not yet confirmed. This KBA will be updated when we have more details about the fix dates or any possible work around.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
ECT-241785, KI2411, help, text, people, profile, new, ppx, paragraph, group, notes, question, mark, , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error