Symptom
During the termination process of all employees, the 'event reason' field fails to display.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to employee profile of sample user >> take action >> termination.
- Observe that the 'event reason' field does not display as expected.
Cause
Regarding all the picklist values of picklist - event, Non-unique External Code is missing.
Resolution
1. Go to Configure Object Definition >> object definition, picklist value >> fields = nonUniqueExternalCode, details >> set Visibility from Not Visible to Editable.
2. Go to Picklist Center >> search picklist: event >>it can be seen: for all the picklist values, Non-unique External Code is displayed but nothing is maintained.
3. For all the picklist values of picklist - event, maintain Non-unique External Code by setting it as equal to External Code and save. Or it can be done via Import and Export Data tool as well.
See Also
KBA2617429 - Event Reason Availability and Configuration in Employee Central
Keywords
Picklist, nonUniqueExternalCode, Non-unique External Code, Visibility. , KBA , LOD-SF-EC-TER , Termination Details , How To