SAP Knowledge Base Article - Public

3527874 - Is Cancellation workflow for Single Record Approval supported ?

Symptom

Cancellation workflow is not triggered when withdrawing or deleting a Single Record Approval record within Legacy Week time sheet.

Is it possible to have a cancellation workflow when removing an approved Single Record ?

Environment

  • SAP SuccessFactors EmployeeCentral - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Workflow for Single Record Approval has been properly configured. 
  2. When submitting a Single Record Approval record, workflow is triggered successfully. 
  3. When withdrawing or deleting a Single Record Approval record, no workflow is triggered. 

Cause

Cancellation workflow is not supported for object Attendance Request in Legacy Week time sheets.

Resolution

This is to be supported as of 1H 2025 for time tracking customers utilizing flexible period time sheets.

For details, please refer to Enhancements for Single Record Approval and Flexible Time Sheet Approval Periods.

After 1H 2025 release, with flexible period time sheets, you can enable the cancellation workflow for Single Record Approval by setting Activate Cancellation Workflow to Yes in the time type Details within the Time Profile. 
Then a cancellation workflow will be triggered when removing an approved single record approval.

See Also

Help Portal (Documentation): Setting Up Single Record Approval

Keywords

Single Record Approval, Attendance Request, cancellation workflow, withdraw, delete, sra, cancel, decline, reject, time, sheet, tracking, remove , KBA , LOD-SF-TTR-TMS , Time Sheet , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions