Symptom
When logging in a C4C tenant using SSO, a prompt shows up to select the correct certificate for the login, even when there is only one possible choice.
Environment
SAP Cloud For Customer
Cause
This prompt is sent by Google Chrome and then stored in the browser Cache. In case there is a setting marked to clear the cache when browser is closed, or in case the tenant is accessed via Incognito mode, it will always show up since there is no stored data related to the certificate.
Resolution
This is the expected system behavior.
Keywords
Pop; up; popup; certification; single; sign; on; edge; closing , KBA , LOD-CRM-SEC , Security Topics , Problem