SAP Knowledge Base Article - Preview

3528067 - SF Mobile Log In Issues - Error when accessing the application

Symptom

  • User encounters an error when trying to log into the mobile SuccessFactors application.
  • Different error messages can be displayed: "It looks like the data isn't loading"; "Failed to load data. Please try again later" or "The SuccessFactors Mobile application has detected an error and will close when you leave this screen".


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

SuccessFactors, Mobile Application, Backend Service, Error, Access Issue, Login Issue, LOD-SF-PLT-MOB, Mobile access, , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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