SAP Knowledge Base Article - Preview

3528072 - Crystal Reports The viewer could not process an event. Unable to find servers.

Symptom

  • When trying to view a Crystal Report through the Central Management Console, the following error appears:
    Unable to find servers in CMS <cms:port> and cluster @<cluster> with kind cacheserver and service BlockingDocumentConnectionRepository. All such servers could be down or disabled by the administrator. (FWM 01014) [RASLIB9006]
  • Scheduling the same Crystal Report is successful but viewing the scheduled instance gives the same error.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

RASLIB9006 BlockingDocumentConnectionRepository FWM 01014 cacheserver Crystal , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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