3528083 - Unable to Confirm Production Check Task

When trying to confirm the production check task, after clicking Finish Results Recording button, system does not update the Check task status to "Finished" and the task is still "In Process" status.  

SAP Business ByDesign

1. Go to Production Control work center.
2. Go to Task Control view.
3. Search for the relevant Check Task ID.
4. Select it and choose Confirm button.
5. Choose Finish results recording button, then system updates planned and confirmed quantity correctly.
6. Choose Finish Task button, new Pop window opens.
7. Input Parament for Finish Task.
8. Click on OK.
9. Find task status not change to "Finished",  it remains "In Process".

The root cause of this issue is that the serial number is confirmed before performing finish results recording actions.

If the serial number is entered in the Confirmation tab without clicking Finish Result Recording button, relevant production confirmation will be created for the entered quantity, but the inspection will still in un-finished status.

Check Task cannot be finished without completing the inspection. When clicking Finish Result Recording button, the system expects a serial number to be entered for the inspected quantity, which leads to inconsistency.

This issue can be avoided by entering the serial number in Check Task after clicking Finish Result Recording button.

If the issue already occurs, report a case to component AP-PE-TSK with backend corrections permitted, so that SAP can resolve this inconsistency in the backend.

Production Task, Check Task, Finish results recording, Finish Task, Status, Finished, In Process , KBA , AP-PE-TSK , Production Task , Problem