SAP Knowledge Base Article - Public

3528095 - Sales Order Item Data Source and Report shows wrong product category

Symptom

Sales Order Item Data Source and Report shows incorrect product category for old sales orders. 

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Business Analytics Work Center
  2. Select Design Data Sources view
  3. Select the Sales Order Item data source
  4. On the selection tab select the Sales Order ABC (ABC represents the old sales order ID)
  5. On the view tab choose the Sales Order, product, and product category on the report
    The product category shows incorrect data when compared to the product category maintained in the product master data.

Cause

The product category was changed in the product master data after the creation of sales order and therefore report/data source showing the old product category for the corresponding sales order.  

Resolution

This is a standard system behavior. 

Keywords

KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign all versions