SAP Knowledge Base Article - Public

3528138 - "Set Font Color" is not working for OVS fields

Symptom

"Set Font Color" is not working for OVS fields when implementing adaptation changes.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud for Customer

Reproducing the Issue

For example:

  1. Go to Service work center > Tickets OWL.
  2. Open any tickets.
  3. Start adaptation mode.
  4. Set a font color for the standard field "Account" by the option "Set Font Color."



  5. End adaptation mode.
  6. The font color is not reflected.

Resolution

We have verified that this is expected behavior. According to the code, font color can only be applied to normal text, not OVS fields, links, or clickable properties.

Keywords

Adaptation mode, font color, OVS fields, Set Font Color, color rule, not working , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer core applications all versions