Symptom
When deleting item of sales order created from a solution order, an information pops up: "Item &1 cannot be deleted" (message no. V2176).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Select sales order item &1.
- Delete the item.
- An information pops up: "Item &1 cannot be deleted" (message no. V2176).
Cause
It is not supported to delete the item of sales order created from solution order.
Resolution
Reject the item by assigning a "Reason for Rejection" and manually add new items.
See Also
Help Portal - Changeable Sales Orders for Solution Orders
"You can't delete the sales order item, modify the product, or change the sold-to party of the changeable sales order created from solution orders".
Keywords
Information, V2176, Item &1 cannot be deleted, Item, Line item, Delete, Sales order, Solution order, Reject, Create, Reason for rejection , KBA , SD-SLS-SO-RBA , Rules-based Available-to-Promise , Problem
Product
Attachments
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