SAP Knowledge Base Article - Public

3528184 - Information "Item &1 cannot be deleted" when deleting item of sales order created from a solution order

Symptom

When deleting item of sales order created from a solution order, an information pops up: "Item &1 cannot be deleted" (message no. V2176).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Select sales order item &1.
  2. Delete the item.
  3. An information pops up: "Item &1 cannot be deleted" (message no. V2176).

Cause

It is not supported to delete the item of sales order created from solution order.

Resolution

Reject the item by assigning a "Reason for Rejection" and manually add new items.

See Also

Help Portal - Changeable Sales Orders for Solution Orders

"You can't delete the sales order item, modify the product, or change the sold-to party of the changeable sales order created from solution orders".

Keywords

Information, V2176, Item &1 cannot be deleted, Item, Line item, Delete, Sales order, Solution order, Reject, Create, Reason for rejection , KBA , SD-SLS-SO-RBA , Rules-based Available-to-Promise , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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