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3528216 - Unable to login into Backoffice via SSO after the patch release 2211.28

Symptom

After the 2211.28 version, some users cannot log in to Backoffice via SSO. 

  • In some cases, the exception can be found in the Backend/Kibana like below:
    kubernetes.pod_name: backoffice-*****-****
    logs.level: ERROR
    logs.thrown.message: de.hybris.platform.persistence.security.***PasswordEncoder is deprecated and cannot be used anymore!
    logs. thrown.name: de.hybris.platform.persistence.security.EJBPasswordEncoderDeprecatedException
              
  • But in some cases, no exception exists in the Backend/kibana.


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Environment

  • SAP Commerce Cloud
  • SAP Commerce

Product

SAP Commerce Cloud 2211 ; SAP Commerce all versions

Keywords

SSO, Security, Password, password hashing algorithms, deprecate, MD5, salted MD5, PBKDF2, PBKDF2 with HMAC-SHA1 salted, plain text, SHA-1, SHA-256, SHA-512, re-hash, customer, employee , KBA , CEC-SCC-PLA-PL , Platform , Problem

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