SAP Knowledge Base Article - Public

3528283 - Error "This username already exists in the system. To create a new user, a unique username is required." Occurs during Import of Employment Details

Symptom

  • While importing employment details, an error is displayed: This username already exists in the system. To create a new user, a unique username is required.
  • The validation process does not report any errors, but the error message is displayed upon attempting the import.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Import Employee Data and select entity = Employment Details.
  2. Upon clicking on Validate, no error is reported. However, when Import is selected, the error message is displayed.

Cause

In the imported file, for new user A:

user id = NNNNNN, person-id-external = MMMMMM

But observed from Manage login account,  NNNNNN is already set as a login name for user A.

Resolution

For user A, set Login name = MMMMMM in Manage login account. And then user id NNNNNN can be accepted during employment details import.

See Also

Keywords

Unique Username, Login Name, Manage Login Account , KBA , LOD-SF-EC-EMP , Employment Information (Employment Details) , How To

Product

SAP SuccessFactors Employee Central all versions