Symptom
Payment Proposal Log Icon in Manage Automatic Payments App showing "No data" however with "View Log" button the log info is displayed.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Public Cloud
Reproducing the Issue
- Enter App "Manage Automatic Payments" and create Proposal.
- Via Settings add 'Log' to Items.
- Check Log icon, the pop up window shows 'No data'.
- Select proposal line item and click 'View Log'. It shows the detailed Log.
Cause
The log via the icon button in the list was originally designed to display the log of payment run. The payment run application log might not be generated if the payment run is still under approval.
Resolution
In the Manage Automatic Payments section, there are two options for viewing Logs: one is directly against each proposal/payment run, and the other is by selecting the proposal/payment run and then choosing the 'View Log' option.
After payment approval is finished, the view will be available under Log icon. Use the 'View Log' button as a successor which merges the relevant logs in real time and contains more logs than icon button.
Keywords
proposal, payment, automatic, log, log icon, view log, no data, Manage Automatic Payments, F0770, F0 770 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem
Product
Attachments
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