SAP Knowledge Base Article - Public

3528339 - Payment Proposal Log icon in Manage Automatic Payments App showing no data

Symptom

Payment Proposal Log Icon in Manage Automatic Payments App showing "No data" however with "View Log" button the log info is displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Public Cloud

Reproducing the Issue

  1. Enter App "Manage Automatic Payments" and create Proposal.
  2. Via Settings add 'Log' to Items. 
  3. Check Log icon, the pop up window shows 'No data'.
  4. Select proposal line item and click 'View Log'. It shows the detailed Log.

Cause

The log via the icon button in the list was originally designed to display the log of payment run. The payment run application log might not be generated if the payment run is still under approval. 

Resolution

In the Manage Automatic Payments section, there are two options for viewing Logs: one is directly against each proposal/payment run, and the other is by selecting the proposal/payment run and then choosing the 'View Log' option. 

After payment approval is finished, the view will be available under Log icon. Use the 'View Log' button as a successor which merges the relevant logs in real time and contains more logs than icon button.

Keywords

proposal, payment, automatic, log, log icon, view log, no data, Manage Automatic Payments, F0770, F0 770 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

Pasted image.png