SAP Knowledge Base Article - Public

3528347 - Search Address field in Account OWL allows read-only fields to be edited

Symptom

Despite all Address fields in Account being made read-only, the Search Address field allows you to populate these fields with data.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open any Account
  2. Observe as the Address fields are read-only
  3. Click into any Address field to open the Address popup
  4. Enter an Address in the Search Address field and click enter
  5. Observe as the data in the Address fields is changed, despite all being marked as read-only

Resolution

This is a limitation in the system and unfortunately cannot be changed.  A workaround is to hide the Search Address field via adaptation mode.

Keywords

search address, read only address , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer core applications 2408