Symptom
- An error message "Looks like something went wrong Please try again. If the issue persists, contact your system administrator. Error Code: 404" is displayed.
- Some cards in Full Profile are showing 404 not found.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Profile - Full Profile
Reproducing the Issue
- Search for an employee
- View Full Profile
- Click on any section [ Compensation/Job Information].
- Error is displayed.
- Error: "Looks like something went wrong Please try again. If the issue persists, contact your system administrator. Error Code: 404" is displayed.
Resolution
- This error is expected if the cards are configured for features which are not enabled.
- Kindly verify if respective module is enabled and make sure to provide permissions for each block as per documentation: Full Profile of the Latest People Profile | SAP Help Portal.
See Also
Keywords
Full Profile, Compensation, Job Information, Error 404, SAP SuccessFactors Employee Central, LOD-SF-EP-UI, LOD-SF-EP, LOD-SF-EP-FPP, People Profile, Error Code: 404, 2411, 2H 2024. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EP , People Profile , Known Error
Product
SAP SuccessFactors Employee Central all versions