3528370 - Service Requests Not Appearing in Customized Factsheet with Component ICCMP_AFS_HIS in SAP S/4HANA

Symptom

Service requests or other business transaction are not appearing in the customized factsheet with the 'ICCMP_AFS_HIS' component/view.

Environment

SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

SAP S/4HANA, Service Request Management, Interaction Center, ICCMP_AFS_HIS, Service Requests, IC Account Factsheet, Inbox Profile, CRMC_IC_AUI_PROFILE , KBA , CRM-IC-CFA , Customer Fact Sheet , CRM-S4-IC-IHI , S4CRM: Interaction History , CRM-S4-IC-UNI , S4CRM: Agent Inbox , Problem

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