Symptom
In a VDI remote machine where each user session loads both MS Office and AO images from scratch in every login, the AO client loads successfully for some users, but not for others.
The error in the Launcher_Trace file:
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| Installed registry settings are corrupt (XLS) #
...
| Application not found, giving up with this method #
| Could not get application for process 2116, giving up #
| Excel process not found yet, waiting... #
| System.Exception: Could not start (or attach to) Excel Application
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Environment
- SAP Analysis for Microsoft Office
- SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud
Product
Keywords
KBA , BI-RA-AO-XLA , Excel Addin , Bug Filed
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