3528647 - Reasons for missing revenue recognition documents

With real-time revenue recognitio solution, the revenue recognition document should be triggered the same time with original document.
However, sometimes the revenue recognition document generation is not successful.
The KBA explains some conditions/reasons for missing revenue recognition documents.

SAP S/4HANA Cloud Public Edition

1. Real-time issue occured
Open app "Manage Real-Time Revenue Recognition Issues" to check the relevant object. If there is error shown in the app, the error needs to be fixed first and then reprocessed.
To solve relevant errors, "revenue recognition real-time issue" as keywords can be used to search existing KBAs.

2. The source account assignment is not done correctly
To find out whether there is missing account assignment for source account, open the app Event-based Revenue Recognition - Project (Sales Order/Service), and open the relevant object. In the detail screen, click button Revalue, and in the popup screen click Explian Simulation. If there is missing assignment, you will find the details in step 7.
Check this blog to understand the logic about source account assignment, and rule assignment.
https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/configuration-of-g-l-accounts-in-event-based-revenue-recognition/ba-p/12823297
Also, there is a short video worth watching:
Configuring event-based revenue recognition for SAP S/4HANA Cloud Financials - openSAP Microlearning
https://microlearning.opensap.com/media/Configuring%20event-based%20revenue%20recognition%20for%20SAP%20S_4HANA%20Cloud%20Financials/1_r9ax4shb

3. Assignment rule is with usage "Without Revenue Recognition Processing"
If the relevant source account is configured with the usage like "202: Cost Without Revenue Recognition Processing", then it's correct that no revenue recognition document is generated.

4. Revenue recognition document is only posted to certain ledger, but not in other ledger(s).
KBA 3217472 can be reference.

5. Item Categories for Debit Memo Request is not available for event based revenue recognition
KBA 3337116 can be reference.

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