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SAP Knowledge Base Article - PreviewSymptom
After few days when SSAM (SAP Service Asset Management) application is opened, we face Bad encryption key error (cache max size) pop-up and the application cannot be opened. Unless we reset the application completely and enter all details required such as credentials, QR code, OTP & setting up of passcode.
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Environment
- SSAM 2210 2.0.3 for Windows
Product
SAP ERP 6.0
Keywords
Asset Manager, Open, Few days, Bad encryption key, SecureDatabaseEncryptionKey, Windows , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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