Symptom
The JobInfo attachment is removed when no attachment is maintained during termination.
Environment
SAP SuccessFactors Employee Central
- Termination
Reproducing the Issue
- Attachement is maintained in last Job Information record
- Apply Termination, no attachment is uploaded during termination
- After termination process is finished, check the Termination record in Job Information, attachment is removed.
Cause
The Attachment field in the Termination page is actually the same field as the Attachment field in Job Information.
Resolution
Create a cross-entity rule to set the attachment field value, scenario is Trigger Cross-Entity Rules, base object is Employment Details model.
- If an attachment is uploaded during termination, use the new attachment.
- If an attachment is not uploaded during termination, use the previous Job Information attachment.
Sample rule as below
See Also
Keywords
SAP SuccessFactors, Employee Central, JobInfo, Attachment, Termination, Cross-entity rule. , KBA , LOD-SF-EC-TER , Termination Details , How To
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions
Attachments
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