SAP Knowledge Base Article - Preview

3528699 - Double Opt-In Status is not changing using importLiteAccount endpoint in SAP CDC

Symptom

  • The Double Opt-In (DOI) status does not change when using the importLiteAccount endpoint in the 'gigya.generic writer' component.
  • The goal is to change the DOI status to 'Confirmed', but the status remains unchanged.


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Environment

  • SAP Customer Data Cloud
  • Dataflow

Product

SAP Customer Data Cloud all versions

Keywords

SAP Customer Data Cloud, Double Opt-In, DOI, importLiteAccount endpoint, gigya.generic writer, status not changing, accounts.setAccountInfo, accounts.initRegistration, Non Verified Users Only, isExternallyVerified, DOI email. , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , Problem

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