SAP Knowledge Base Article - Public

3528728 - Not able to complete I9 or E-Verify as no expire date in US Military Card Selection

Symptom

The system requires an expiration date for the U.S. Military Card, which is not always available.

Environment

SAP SuccessFactors Onboarding

Resolution

The PM has done some more research about this. These cards all shall expire in 2025 -- they are called "Legacy" Retired Military IDs, and a new format has been issued that should be used.

 

Given the increasing rarity and lack of support for this card in about a year, PM decided to not change things right now.

 

And PM also shared 2 alternatives:

1) All of these cards expire on December 31, 2025, so December 31, 2025 can be used as expiration date.

2) Use the individual's next 65th birthday as expiration date, which is when they would need to apply for a new identification card to continue to utilize their benefits.

Keywords

E-Verify, U.S. Military Card, expiration date, Legacy Retired Military IDs. , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions