SAP Knowledge Base Article - Preview

3528939 - Activation of Full People Profile - Job Failed -SAP SuccessFactors Employee Central 2H2024

Symptom

  • Unable to activate the new full profile in SAP SuccessFactors Employee Central.
  • An error message is encountered: "Failed to add custom categories to the latest People Profile. Detailed message: Tenant Configuration Error: An unexpected error occurred: Internal error".


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Environment

SAP SuccessFactors Employee Profile 2411 (2H2024)

Product

SAP SuccessFactors Platform all versions

Keywords

SAP SuccessFactors, People Profile, Full Profile, Enable, Company Settings, Migration job, Job Schedule Manager, Job Failure, Tenant Configuration Error, Unexpected error. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

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