SAP Knowledge Base Article - Public

3529033 - Multiple Errors when updating workflow - 'Rehire with new employment' user

Symptom

  • When updating a workflow system prompts multiple errors:
    • This Person ID already exists. Please enter a new unique value
    • The User Id XXX already exists. Please enter a new unique value
    • The User Name already exists. Please enter a new unique value
      
  • Only happens in the RCM/ONB1 rehire CWK trigger workflow

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open an pending workflow
  2. Click to update
  3. On the MPH page multiple error will appear:
    • This Person ID already exists. Please enter a new unique value
    • The User Id XXX already exists. Please enter a new unique value
    • The User Name already exists. Please enter a new unique value
      

Cause

The person id and user id validation is being done by mistake. 

Resolution

The resolution for this issue has already been fixed by our development team and will be delivered by the release 2505.2 (2412) and can be found in ECT-243892.

As a customer, you don't have permission to access it and you would have to contact the CSM to get more information about this code fix. You can refer to our community website to keep track the release calendar: Product Release & Road Map Information - Welcome to the SAP SuccessFactors Community!

Workaround:

    1. For RCM rehire a contingent worker as regular employee, if trigger workflow, please don't update the workflow, approve it and then update from the employee profile page. Or cancel the workflow and let the initiator recreate a workflow with correct data.

Keywords

ECT-243892, This Person ID already exists, Please enter a new unique value, The User Id already exists, The User Name already exists, rehire, workflow, update, validation, RCM rehire a contingent worker as FTE, CWK to regular , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions