Symptom
A requester didn't receive a notification in My Inbox App, when an approver request rework in workflow.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental".
Environment
SAP S/4HANA Cloud Public Edition
Cause
The "Recipient" for the "Rework Requested" is not properly set.
Resolution
The "Recipient" for "Rework Requested" needs to be set as "Role: Determined automatically".
Keywords
Sales Order, Workflow, Rework, Notification, My Inbox, Creator, Requester, Rework Requested, Recipient , KBA , SD-SLS-2CL , Sales (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions