SAP Knowledge Base Article - Preview

3529077 - Login fails with generic error message

Symptom

The login dialog shows this error message right after entering the credentials:

There has been an unexpected error while performing your request

Please open a support ticket or contact your administrator


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Environment

Login into one of the FSM applications. Both Web based apps and mobile apps.

Product

SAP Field Service and Asset Management 1.0 ; SAP Field Service and Asset Management Mobile App all versions

Keywords

Login unexpected error , KBA , CEC-SRV-FSM-SH , FSM Shell Host , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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