3529184 - Error:" Exception in creating an admin user:Wrapped Exception: Invalid input" in provisioning

Partners/Customer Support is trying to create a super admin user in Provisioning, and it is getting the following error:
Exception in creating an admin user:Wrapped Exception: Invalid input

SAP SucccessFactors HCM suite

1. Navigate to Provisioning
2. Click in Company Settings
3. Search for "create admin"
4. Enter the details:

• Admin Username.
• Admin Password.
• Customer Email Address.

        5. Check the boxes for I confirm customer has provide approval of Super Admin user account creation.
        6. Click the Create Admin button.
        7. Notice the read message at the top stating "Exception in creating an admin user:Wrapped Exception: Invalid input"

The message means that there are empty fields while creating the admin user.

1. Navigate to Provisioning
2. Click on Company Settings
3. Search for "create admin"
4. Enter the required details, ensuring that all the required data is completed: 

• Admin Username.
• Admin Password.
• Admin Email.
• Customer Email Address.

        5. Check the boxes for I confirm customer has provide approval of Super Admin user account creation.
        6. Click the Create Admin button.

Notice that the message " Admin user <___> was created. " At the bottom of the page, and you should no longer see the error message.

2186617 - Creating a Super Admin User in SuccessFactors Provisioning - SAP for Me

SAP SuccessFactors Platform, Admin User Creation, Provisioning, Instance Access, Manage Provisioning, Unique Username, Valid Email ID, Super Admin User Account Creation. , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , LOD-SF-PLT , Platform Foundational Capabilities , Problem