SAP Knowledge Base Article - Public

3529341 - 2H 2024 - Unable to Add Background Elements in Candidate Profile

Symptom

The "Add" button is not visible for background elements in the candidate profile. This affects internal candidate profiles and external candidate profiles (without Mobile Apply enabled).

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Careers>My Candidate Profile
  2. Notice there is no "Add" button for the background elements

OR

  1. Log in to external career site (Non-Mobile Apply)
  2. Go to My Profile
  3. Notice there is no "Add" button for the background elements

Resolution

The engineering team have created a fix for this and this will be available in Preview on 29th October 2024.

Keywords

Candidate profile, background elements, add button, missing, internal candidate, external candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions