SAP Knowledge Base Article - Public

3529489 - Fields are no longer editable for Employee Information on the latest Employee Profile - 2411

Symptom

  • In the latest people profile, the employee information section appears non-editable.
  • Previously created separate sections are now displayed as one card.

Environment

SAP Success Factors Employee Profile 2411

Reproducing the Issue

  1. Log in to SAP SuccessFactors instance.
  2. Navigate to any user's Latest people profile.
  3. Go to Employee Information (Live Profile User Information) Card under Personal information Category, observe fields are not editable and all appear as one.

Cause

This is the expected behavior with the latest people profile. All fields are non-editable for all users. In addition, in the latest People Profile, you cannot define which fields are displayed in which way in a Employee Information card. The fields for display are preset in a fixed order. 

Resolution

  • For Employee Central customers, the HRIS fields are updated by the HRIS sync process, and non-HRIS fields can be updated through the Import Employee Data admin tool.
  • Non-Employee Central customers can modify the field value through the Employee Import admin tool.
  • You can find more detail on the same in Guide

See Also

User Data in People Profile | SAP Help Portal

2080728 - Employee Central: What is HRIS Sync? - SAP for Me

Employee Data Import Process | SAP Help Portal

Choosing a Tool for User Management

Keywords

SAP SuccessFactors, Employee Central, People Profile, non-editable fields, HRIS fields, Import Employee Data, Employee Import, User Management, Live Profile User Information, 2411. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-HRS , HRIS Sync , How To

Product

SAP SuccessFactors HCM Core all versions