SAP Knowledge Base Article - Public

3529489 - Employee Information Fields Non-Editable in Latest People Profile

Symptom

  •  In the latest People Profile, the Employee Information section is non-editable.
  • Previously created separate sections are now displayed as one card.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Log in to SAP SuccessFactors instance.
  2. Navigate to any user's Latest people profile.
  3. Go to Employee Information (Live Profile User Information) Card under Personal information Category, observe fields are not editable and all appear as one.

Cause

This is the expected behavior with the latest People Profile. Additionally, in the latest People Profile, the display of fields in the Employee Information card is preset in a fixed order and cannot be customized.

Resolution

Customer can create Custom User Information block in configure Latest people profile. Field visibility will be shown as per below logic. You can find more detail on how to create User Information block as per Guide.

  • For Employee Central customers The fields defined in HRIS Sync are updated by the HRIS sync process, and non-HRIS fields can be updated through UI or the Import Employee Data admin tool.
  • Non-Employee Central customers can modify all the field from UI.

See Also

User Data in People Profile | SAP Help Portal

2080728 - Employee Central: What is HRIS Sync? - SAP for Me

Employee Data Import Process | SAP Help Portal

Choosing a Tool for User Management

Creating and Adding a User Information Card to a Category

Keywords

SAP SuccessFactors, Employee Central, People Profile, non-editable fields, HRIS fields, Import Employee Data, Employee Import, User Management, Live Profile User Information, Custom User Information block , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-HRS , HRIS Sync , How To

Product

SAP SuccessFactors HCM Core 2411