Symptom
- After selecting the Plan type during the installment plan creation process, the Plan category and related fields are not populating.
- All necessary backend configurations for the Plan Type and Plan Category have been completed.
- The service "InstallmentPlan" is correctly invoked during the creation process and responses are visible in developer tools.
- Despite the successful response from the service, the data fails to display on the V2 Screen.
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Environment
- SAP Service Cloud Version 2.1.0
- SAP Sales Cloud Version 2.1.0
- Utilities for SAP Sales/Service Cloud
Keywords
Plan type, Plan category, Installment plan creation, SAP Sales Cloud, backend configurations, V2 Screen, service response, data display, field population. , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem
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