SAP Knowledge Base Article - Preview

3529641 - Issue with Plan Type and Plan Category Fields Not Populating During Installment Plan Creation in SAP Sales Cloud

Symptom

  • After selecting the Plan type during the installment plan creation process, the Plan category and related fields are not populating.
  • All necessary backend configurations for the Plan Type and Plan Category have been completed.
  • The service "InstallmentPlan" is correctly invoked during the creation process and responses are visible in developer tools.
  • Despite the successful response from the service, the data fails to display on the V2 Screen.


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Environment

  • SAP Service Cloud Version 2.1.0
  • SAP Sales Cloud Version 2.1.0
  • Utilities for SAP Sales/Service Cloud

Keywords

Plan type, Plan category, Installment plan creation, SAP Sales Cloud, backend configurations, V2 Screen, service response, data display, field population. , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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