SAP Knowledge Base Article - Preview

3530065 - How to find out if a customers phone number is verified?

Symptom

verifying customer phone numbers using SMS codes. The number verification process is functional, but we are unable to determine the verification status of a customer’s phone number through API calls. Specifically, the call to .accounts.getAccountInfo? returns an array of phone numbers without indicating whether they are verified.


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Environment

SAP Customer Data Cloud

Product

SAP Customer Data Cloud all versions

Keywords

CDC, Gigya, phoneNumber, profile.phones , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , How To

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