3530134 - Zero Quantity Items Are Shown When Creating New Supplier Invoice

When the user creates Supplier Invoice for a Purchase Order, the New Invoice screen shows items that have zero quantity and zero amount. 

SAP Business ByDesign

1. Go to Supplier Invoicing work center.
2. Go to Invoice Entry view.
3. Search for ABC (ABC is the Purchase Order's ID). 
4. Click in New Invoice button. 

In the Items section, there is a line item with zero quantity and zero net amount.

Because the item is Finished, it was expected that this item wouldn't be there. 

When the item has Finished invoicing status, the system doesn't assign this item for a new supplier invoice. However, there are exceptions, which will be listed below. 

Type 1: When the item type is quantity-related, such as material, service or expense: 

• Cause 1 (Zero Quantity and an Open Amount): The item was invoiced with its full quantity, however, with a reduced net amount. For example, there is an item in the Purchase Order that has total net amount as 9,99 EUR and quantity as 1 ea. It was created an invoice for this item with net amount as 9,98 EUR and quantity as 1 ea. The item status is 'Finished' even though there is an open amount of 0,01 EUR. However, the system cannot propose an amount when the total quantity was already fully invoiced (open quantity = zero). Hence the item goes to the invoice but with zero quantity and zero net amount.
• Cause 2 (Zero Quantity and Zero Amount): The item was invoiced with its full quantity and full net amount. However, the supplier invoice is not posted. Hence the item will still be assigned to the new invoice. 

Resuming, the item is not assigned to the supplier invoice when it was invoiced with same or greater amount. 

Type 2: When the item type is not quantity-related, such as limit: 

• Cause 3 (Quantity is not relevant): When invoicing the item for the first time, the quantity and amount are both zero. It is expected that the user manually inserts the amount here. In this scenario the invoiced quantity is not relevant. The invoicing status of the item only is 'Finished' when the order amount is fully invoiced. 

System is working as expected. 

• KBA: 1938149 - In Supplier Invoice, 'Invoice Price per Price Unit' (Net Price) does not Match 'Purchasing Price' in Purchase Order
• KBA: 3141218 - Value Of The Invoice Is 0,00 (Zero) After Performing The Lease Contract Run

Zero Quantity; Zero Amount; Finished status; Supplier Invoice , KBA , SRD-SRM-SI , Supplier Invoicing , How To