3530145 - Address Portlet: No History Data Available and Missing Delete Button - Employee Central

• No history data available and the Delete button is missing
• The address record appears with the values as strike-through
• The record cannot be deleted permanently from the UI due to the absence of the delete button.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Employee Central

1. Go to: Employee Profile
2. Access the Address portlet and click on History.
3. Notice the last record has the values as strike-through and there is no delete button.

The address was likely deleted from the Edit action instead of Delete, which is why this issue occurred. This is not an issue with the system design.

Reimport Address information in Full Purge mode.

2317955 - How to Correct or Remove Job Information Via Import in Full Purge Mode - EC

SAP SuccessFactors, Employee Central, Address Information, Delete Button, Missing, Address Portlet, Full Purge Mode, Import, No History Data Available , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem