SAP Knowledge Base Article - Preview

3530186 - Cannot download PDF for Specific Plan Document - SAP SuccessFactors Incentive Management

Symptom

  • When attempting to downloading a specific document in PDF format, no action is triggered.
  • The document in question is a copy of a migrated document for a new fiscal year.
  • Other documents, created through the same copy process, are downloading as expected.


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      Environment

      • SAP SuccessFactors Sales Performance Management
        • Incentive Management

        Product

        SAP SuccessFactors Incentive Management all versions

        Keywords

        Incentive Management, Document, PDF, Download, Issue, Corruption, Copy Process, Fiscal Year, error 500, PLC, Plan document. , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM-PLC , Plan Communicator , Problem

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