SAP Knowledge Base Article - Preview

3530186 - Issue with Downloading PDF for Specific Document in SAP SuccessFactors Incentive Management

Symptom

  • In SAP SuccessFactors Incentive Management, an issue is encountered when attempting to download a specific document in PDF format.
  • The document in question is a copy of a migrated document for a new fiscal year.
  • When trying to initiate the download, no action is triggered.
  • Other documents, created through the same copy process, are downloading as expected.


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Environment

SAP SuccessFactors Incentive Management

Product

SAP SuccessFactors Incentive Management all versions

Keywords

SAP SuccessFactors, Incentive Management, Document, PDF, Download, Issue, Corruption, Copy Process, Fiscal Year, error 500, PLC, Plan document. , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM-PLC , Plan Communicator , Problem

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