3530196 - Item Content Object Downloadable Checkbox Greyed Out - Unable to Uncheck

The Downloadable checkbox/flag in the Launch tab of the content object settings of an item is greyed out/cannot be unchecked. This is for content objects that not at the root level.

SAP SuccessFactors Learning

The Downloadable setting at the root level must be enabled first to modify any other content objects.

1. Go to Learning Administration > Learning Activities > Items > Search and access the Item record
2. Go to Online Content tab > Online Content Settings (Gear icon)
3. Go to the Launch tab
4. Enable the Downloadable setting at the root/top level
5. Other Downloadable settings can now be modified. Update to the desired values
6. Save

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