SAP Knowledge Base Article - Public

3530196 - Item Content Object Downloadable Checkbox Greyed Out - Unable to Uncheck

Symptom

The Downloadable checkbox/flag in the Launch tab of the content object settings of an item is greyed out/cannot be unchecked. This is for content objects that not at the root level.

Environment

SAP SuccessFactors Learning

Cause

The Downloadable setting at the root level must be enabled first to modify any other content objects.

Resolution

  1. Go to Learning Administration > Learning Activities > Items > Search and access the Item record
  2. Go to Online Content tab > Online Content Settings (Gear icon)
  3. Go to the Launch tab
  4. Enable the Downloadable setting at the root/top level
  5. Other Downloadable settings can now be modified. Update to the desired values
  6. Save

See Also

Keywords

SAP SuccessFactors Learning, Item, download option button, configure online content section, offline player option, content object settings, Downloadable checkbox. , KBA , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions