Symptom
The email address field is shown with asterisk in the Candidate account creation page, when “Use email as external applicant user ID” option is disabled in provisioning.
Also, though there is an asterisk symbol for this email field, it allows to skip this field without any value in it
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
In Provisioning, “Use email as external applicant user ID” is disabled
Observe that there is an email address field which is shown as mandatory with an asterisk symbol,
Also, though there is an asterisk symbol for this email field, it allows to skip this field, when there is no value in it.
however as shown in the image from this KBA:2666892 - Use Email as External Applicant userId - Recruiting Management - SAP for Me It should not have an asterisk symbol.
Resolution
Engineering Team has planned to fix and release as part of 2505 release, from 2505 release ContactEmail is always mandatory and cannot be null/skipped by the candidate when creating an account
See Also
2666892 - Use Email as External Applicant userId - Recruiting Management - SAP for Me
3237649 - External applicant user ID - Recruiting Management - SAP for Me
Keywords
Use email as external applicant user ID, Create an account page, asterisk , ContactEmail, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement