SAP Knowledge Base Article - Public

3530703 - Unable to edit job posted on Arbeitsagentur - Recruiting Posting

Symptom

Since October 14th, customer posting on Arbeitsagentur are unable to "edit" their job by getting a "Internal Server Error" issue.

Environment

SAP SuccessFactors Recruiting Posting

Cause

Root Cause : This is because a field name has been updated recently with the change of upper/lower case. Due to unclear "cache" the discrepancy of this field between the job posted and the Recruiting Posting system create the error. 

Resolution

On October 21st the restart of our applications cleared the impacted cache and resolved the issue.

Keywords

RPO, Arbeitsagentur, Internal Server Error , KBA , LOD-SF-RPO-USE , Interface Use , Problem

Product

SAP SuccessFactors Recruiting Posting all versions