SAP Knowledge Base Article - Public

3530708 - 2H 2024 Release - Unified Data Model: Error Occurred when Launching RMK Site after Enabling UDM - Recruiting Marketing

Symptom

  • After updating to the RMK Unified Data Model, brand specific pages are not loading.
  • When navigating to RMK Career Site, Missing resource Error is found.
  • There are no pages (Home, Content, Category, Landing) configured.
  • Unable to export XML file due to error: “Exception During Error Handing Occurred”

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Navigate to Career Site Builder.
  2. Choose Pages > Home.
  3. Navigate to Tools > Import and Export > Export: Career Site Builder Settings.

Cause

The issue occurred after enabling the RMK Unified Data Model.

Resolution

Issue is tentatively scheduled to be fixed with patch H2 2024 P2 
Patch dates can be reviewed at SAP SuccessFactors - Patch Details

Please follow this KBA for updates.

See Also

3405412 Unified Data Model - How to Enable Career Site Builder Unified Data Model - Recruiting Marketing

Keywords

SAP SuccessFactors, Recruiting, RMK Unified Data Model, Brand Specific Pages, Loading Issue, Career Site Builder, UDM , KBA , LOD-SF-RMK-CSB-BRD , Brand management , Known Error

Product

SAP SuccessFactors Recruiting 2411