Symptom
After Review New Hire Data is completed, additional tasks (like Personal Data Collection and Onboarding tasks) are not getting triggered.
There is a BPE error for the process ID of affected candidate(s): "Error in Rule for Rule Scenario 'Select Activities Config'. Either the rule is incorrect or the rule doesn't exist."
Environment
SAP SuccessFactors Onboarding
Cause
Candidate is not matching to the selected criteria of business rule under scenario: Select Onboarding Task Configuration.
Resolution
Review the mentioned business rule, sometimes candidates don't meet the requirements and criteria selected in the business rule, therefore rule is not triggered.
Important! Understanding the selected rules parameters, according to customer's business requirements, is not Support scope. Please utilize Partner's channels if there are still missing points on how to configure rule appropriately. Alternately, speak with your Account Executive or Customer Engagement Executive about Professional Services options, or about engaging an SAP Authorized Partner. 2706322 - What is Support – What is Consulting: Cloud Solutions - SAP for Me
See Also
Keywords
Error in Rule for Rule Scenario 'Select Activities Config'. Either the rule is incorrect or the rule doesn't exist., PDC, personal, data, collection, Onboarding, Tasks, not, triggered, triggering, missing, trigger, after, NHDR, complete, OBX, 2.0 , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem