SAP Knowledge Base Article - Public

3530800 - Unable to open multiple stories simultaneously in SAC V2

Symptom

You are trying to open more than one SAC story, but this is not possible. Only one story can be opened at time.

Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAC V2

Reproducing the Issue

  1. Logon to SAC
  2. Go to Design story.
  3. Try to open multiple stories.
  4. You cannot open multiple stories.

Cause

Users cannot open multiple stories currently in SAC V2, this is the expected behavior.

Resolution

You may suggest to open multiple stories in SAC V2 through SAP Customer Influence: https://influence.sap.com/go/sales_service_v2_esm

Keywords

Multiple stories; stories;  , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0