SAP Knowledge Base Article - Public

3530915 - Locked Sales Document Type SD2 Preventing Replacement Order Generation

Symptom

When creating a return order, select "Create Replacement Order" in the "Refund Control" field under the "Returns" tab. However, after saving the return order, the replacement order is not generated automatically. Error occurs: "Order type SD2 is locked".

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Environment

SAP S/4HANA Cloud Public Edition

Cause

Sales document type SD2 is locked, which prevents the generation of the replacement sales order.

Resolution

Unlock sales document type SD2 in the configuration activity "Configure Sales Document Types (ID:102495)".

Keywords

Return order, Replacement order, Create replacement order, Refund control, Generate, The order type SD2 is locked, SD2, Sales document type, Lock, Configuration activity, Configure sales document types, 102495 , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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