SAP Knowledge Base Article - Preview

3530945 - "500-Internal Error" while downloading attachment uploaded in Custom Data Collection - Onboarding

Symptom

In Onboarding dashboard > Actions > Onboarding Document, see error when clicking on "Download" button of attachment file uploaded in Custom Data Collection step:

500-Internal Error

The server has encountered an internal error.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SAP, SuccessFactors, Onboarding, Error 500, Internal Server Error, Onboarding Documents, Download, Custom Data Collection, Additional Data Collection, Attachment Field Configuration , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

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